We all have a responsibility to make our world as comfortable as possible for everybody, including individuals with disabilities such as hearing impairment. The Disability Discrimination Act ensures this principle in UK law.
Introduced in 1995, this Act of Parliament aims to prevent discrimination against those with disabilities. It is stated in the act- ‘reasonable changes must be made to accommodate the needs of the disabled’.
If a public place does not have the correct provisions for deaf people within the building, or the hearing system is faulty or not working correctly, a company and/or organisation could be seen as not complying with this legal obligation.